Why Pivotal?

With the right CRM comes the opportunity for companies to really get to know their customers, their needs, preferences and their buying patterns. More than ever, companies require and integrated strategy that supports customers from the moment they enter the front door—or website—to the time they make a purchase, and beyond.
They need a solution that helps them connect the dots.
Along the way, IT managers need an integrated set of technologies—from websites to databases and data mining tools—to make it work.
Pivotal CRM matches your business strategy to the technology needed to make them work, resulting in increased market share, improved customer satisfaction,
and a higher retention rate. So, now, you can be the company you’ve always wanted to be.

About Pivotal Poland


projects in large and medium-sized enterprises


years on the market


employees specialized in CRM


a global solution and the leading Avolin’s partner

Pivotal Poland operates as the sole distributor for Poland of the Avolin’s Pivotal Platform since 2002.
We have a unique specialization and expertise in the implementation of CRM systems gained during projects in more than 100 large and medium-sized enterprises in Poland.
We have a team of over 70 full-time top specialists in implementing CRM solutions.

Visit our partner company - Avolin by clicking on the link below

Dedicated industry solutions

enable timesaving and reducing the risks

System prototyping

gives the opportunity to quickly see results and implement changes

Modern, responsive interface

our interface is built using best practices UX (User Experience) and CX (Customer Experience)


Modular solution

enables to quickly see the benefits in key areas, and then further develop the Platform

Easy adjustment of the system

including dashboards, reports, forms, menus

Completeness of the solution

customer data in one place, the ability to carry out all activities and process in one system

Industry solutions

Each institution is unique and special. It has its own needs, processes, preferred forms of contact with customers and partners. This is also true for CRM solutions.
Pivotal CRM is always tailored to the individual needs of the company. The solution is designed based on our experience and cooperation with leaders from various industries.
It covers all areas of business functioning and broad range of functionalities. The specific industry business processes, communication and security requirements as well as data models are reflected in each of our implementations. Built on a flexible platform, Pivotal CRM provide the ease of adaptation to the requirements of individual companies during the initial project as well as after the implementation.

Pivotal UX

Designed for touch and mobility to keep you connected.

Intuitive navigation that makes you more productive!

The Pivotal UX Client is a web-based product with a modern look and feel. It is supported on multiple platforms – tablets, smart phones, laptops and desktops –
by industry standard browsers.
The UX Client can be used in conjunction with the Pivotal Smart Client and provides the flexibility to give the users access to one or both clients, depending on their needs.
Pivotal UX provides a modern and immersive user interface and ensures a consistent user experience across all platforms and devices. Because it is built on the Pivotal Platform, it provides the ability to tailor the application to include dashboards that present metrics and data that are important to you, business logic to enforce your company processes and best practices as well as activities that are automatically synchronized to your calendar.

Pivotal UX highlights:

list-icon Stay connected to customers anywhere, anytime: Real-time access to customer and prospect information when and where you need it- quickly enter and update leads, track opportunities and send out emails that are saved in Pivotal.

list-icon Quicker & smarter interactions: With CRM at your fingertips, you can respond quickly to customer questions, access detailed data and update information on the go.

list-icon Get insights through Analytics: Seamless access to Avolin Analytics enables you to gain new insight within your opportunity pipeline, sales performance, and win/ loss history.

list-icon Be more productive: Access information faster- enhanced dashboard capabilities provide a central location to access the information that is most important to you.

list-icon Close more deals:Whether you are reviewing account details or recent activities, Pivotal UX provides the flexibility you need to become more efficient- find more opportunities and close more deals.

Pivotal Recognitions

Pivotal 6.5 Named one of KMWorld’s Trend-Setting Products of 2015

Pivotal Recognitions

Pivotal CRM evaluated in the Niche Quadrant of the Gartner 2015 Magic Quadrant for Sales Force Automation.

Contact us

Pivotal Polska Sp. z o.o.
Broniewskiego Street 3
01-785 Warsaw

phone number: +0048 22 814 77 12

Contact the service department

Service hours in Poland – we help to solve problems

from 9:00 to 17:00 on weekdays

Have a question? We are there to help!